WitKey Studio Co., Ltd. ("we," "us," or "our") recognizes that protecting personal information is a responsibility we owe to society. We comply with Japan's Act on the Protection of Personal Information (APPI) and other related laws, and we handle personal information properly in line with the policy set out below.
Effective August 5, 2015Last updated September 11, 2026
This English page is a reference translation of the Japanese original. In the event of any discrepancy in interpretation, the Japanese version shall prevail. A Korean version is also available.
This PagePersonal Information Protection PolicyOur basic policy on handling personal information as a company. It covers the personal information we receive through inquiries, contract work, recruitment, our relationships with business partners, and similar activities.
Our business activities include the planning, development, maintenance, and operation of computer software, and the planning, production, and sale of websites and digital content. In the course of that work, our clients, our business partners, and applicants for employment entrust us with personal information.
We regard this personal information as an important asset of our business. Recognizing that collecting, using, and managing it properly is a responsibility we owe to society, our directors and everyone who works for us comply with this policy.
02Compliance with laws and guidelines
We handle personal information in compliance with the APPI, the guidelines issued under that Act, and other related laws and standards.
The Act on the Protection of Personal Information
The guidelines and Q&A issued by the Personal Information Protection Commission of Japan
Other laws and industry standards that apply to our business
03Collection of personal information and purposes of use
We collect personal information by lawful and fair means, and use it within the scope of the purposes we have stated in advance. Our main purposes of use are as follows.
Responding to inquiries
To reply to inquiries and requests for advice, and to make any necessary contact
To keep a record of inquiries and improve the quality of our responses
Carrying out contract work
To carry out software development, website production, and other contract work, and to communicate about its progress
To provide maintenance, operation, and support after delivery
To prepare quotations, contracts, invoices, and similar documents, and to handle related administration
Managing relationships with business partners
To contact our counterparts at business partners and confirm the terms of business
To perform contracts and handle administration relating to invoicing and payment
To prepare and retain documents required by law
Recruitment
To contact applicants and administer the selection process
To inform applicants of the outcome of the selection process
To complete onboarding paperwork when an applicant is hired
Information about our services
To provide information about our products and services
To conduct surveys and consider improvements to our services
04Limits on the purposes of use
Unless we have obtained your prior consent or the law permits it, we do not handle personal information beyond the scope necessary to achieve the purposes of use set out in the previous section.
If we change a purpose of use, the new purpose will stay within a scope that can reasonably be considered related to the original one, and we will notify you of the revised purpose or announce it publicly.
05Security measures
We take the necessary and appropriate measures to keep personal information secure and to prevent it from being leaked, lost, or damaged. We review those measures on an ongoing basis.
Organizational and personnel measures
Appointing a person responsible for the handling of personal information and establishing a management structure
Keeping records of how information is handled and carrying out regular checks
Training everyone who works for us and supervising them as required
Physical and technical measures
Controlling the areas where personal information is handled and preventing the theft of equipment
Limiting access rights and managing authentication
Encrypting communications and stored data, and installing software that guards against unauthorized access
Disposing appropriately of documents and media containing personal information
06Restrictions on provision to third parties
We do not provide personal data to third parties without obtaining your prior consent, except in any of the following cases.
If it is required under applicable laws
If it is necessary to protect a person's life, body, or property and it is difficult to obtain your consent
If it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain your consent
If it is necessary to cooperate with a national government body, a local authority, or a party entrusted by either of them in carrying out duties prescribed by law, and obtaining your consent risks impeding the performance of those duties
07Outsourcing the handling of personal information
We may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use. In such cases, we set criteria for selecting contractors and choose them accordingly, require the proper handling of personal information in the outsourcing agreement, and exercise the necessary and appropriate supervision.
08Requests for disclosure, correction, or suspension of use
You, or your representative, may ask us to do any of the following with the personal data we retain: tell you the purpose of use; disclose it; correct, add to, or delete its content; suspend its use or erase it; or stop providing it to third parties. We will respond within a reasonable period, in accordance with the law.
How to make a request
Contact us by email at the address in Section 11
We will let you know which request form we require and which documents we accept as proof of identity
Once we receive those documents, we will confirm that you are the individual concerned or that individual's authorized representative
After we have confirmed your identity, we will respond, or tell you what action we have taken, without delay as required by law
In some cases, the law does not allow us to comply with a request for disclosure or with any of the other requests above. If that happens, we will tell you so and explain why. You may also be asked to bear the actual costs of postage and similar expenses.
For general information about the handling of personal information, please also refer to the website of the Personal Information Protection Commission of Japan (https://www.ppc.go.jp/).
09Cookies and web analytics
We do not currently use any web analytics tools (such as Google Analytics) or analytics cookies on this website. We therefore do not collect or analyze your browsing history when you visit.
If we introduce a web analytics tool or cookies in the future, we will revise this policy and publish on this page the name of the service used, the information it collects, and how to opt out.
How we handle information in the mobile apps we provide is governed by our Privacy Policy, not by this policy.
10Continuous improvement
We review our management structure for handling personal information and this policy on a regular basis, taking account of amendments to the law, changes in society, and changes in our business, and we work to improve them continuously.
If we change this policy, we will post the revised version on this page. The revised policy takes effect as soon as it is posted.
11Contact
For questions or comments about the handling of personal information, or to make a request for disclosure, correction, suspension of use, or any of the other requests described in Section 8, please contact us by email at the address below.
